Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Singpost registered airmail with tracking service. You can track your parcel at www.singpost.com .

Shipping fees include handling and packing fees as well as postage costs. The transport fees vary according to total weight of the shipment and the destination. Boxes are amply sized and your items are well-protected.

Import Taxes for international shipping

The product prices does not include any taxes.Please check with your relevant country custom or relevant authority on any taxes that may incurred.

We are not responsible for any import taxes that incurred and import restrictions of individual country.

Returns

If you want to get refund or return item you received,please contact us.

  • Email:support@jesace.com
  • Return:2 jalan rajah, Golden wall flatted factory #02-16 Singapore 329134

We dont accept the cases below:

  • Over 7 days from receiving item
  • If items are open/used or damaged
  • Sending item without prior contact