Terms and conditions of use

Packaging and shipment

All goods sold are being inspected for quality check and well packed being shipped out.If happen there is damage in the goods, please take a photo of the package and items and email us.We shipped tru Singpost, registered mail and you can track the parcel at www.singpost.com

Chain sizes customization

We help our client to altered the sizes of the chain, necklaces, anklet or bracelet.Do email us at support@jesace.com for more information.

Refund policy

In general, the amount will be refunded by the same payment that was used to make payment.

The return cost and/or indemnity may be charged to you after you return the item.

The refund may not be accepted in the following cases:

  • The item has been damaged by customer`s fault.(except for only package opened)
  • The item`s value has been remarkably decreased due to the customer`s usage/consumption
  • The item`s value has been remarkably decreased due to the time-sensitive sale
  • The item has been customized for specific buyer.

International Shipping

Import restrictions of individual country is applicable for all internet purchases.

Buyers are therefore responsible to ensure that the product can be lawfully imported to the destination country before placing any orders.

The recipient of an international shipment shall bear all relevant charges incurred for international shipping, unless otherwise specified.These will include but not be limited to the following:shipping fees,import and customs duties.The amount payable may vary based on the product and item price.For further enquiries,Please contact us.